Privacy Policy

Last updated:

Introduction

Tlexironxim is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our vintage electronics restoration services.

Information We Collect

We collect information necessary to provide our restoration services, including:

Personal identification information such as name, email address, phone number, and mailing address
Device information including make, model, serial number, and condition of electronics you wish to restore
Communication records including emails, phone calls, and messages related to your restoration project
Payment information necessary to process transactions for our services
Website usage data including IP address, browser type, and pages visited

How We Use Your Information

We use your personal information for the following purposes related to our restoration services:

To provide quotes and estimates for restoration projects
To communicate with you about your restoration project status and updates
To process payments and maintain financial records
To improve our restoration services and customer experience
To send service-related notifications and updates about your device
To comply with legal obligations and maintain business records

Data Protection

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorized personnel who need it to provide our restoration services.

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist us in operating our restoration business
When required by law or to protect our legal rights
With your explicit consent for specific purposes
With shipping companies when delivering restored devices to you

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to legal requirements
Opt-out of marketing communications at any time
Lodge a complaint with relevant data protection authorities

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. For more information, please see our Cookies Policy.

Data Retention

We retain your personal information for as long as necessary to provide our restoration services and comply with legal obligations. Project records are typically maintained for 7 years for warranty and business purposes.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Address: Grey St & Melbourne St, South Brisbane QLD 4101, Australia
Phone: +61 7 3153 3000
Email: writetous@tlexironxim.world