Frequently Asked Questions

We specialize in restoring vintage electronics from the 1920s through the 1980s, including tube radios, transistor radios, vintage televisions, tube amplifiers, receivers, turntables, reel-to-reel tape decks, and other classic audio equipment. If you have a vintage electronic device that needs restoration, contact us to discuss your specific project.

Most restoration projects are completed within 2 to 4 weeks, depending on the complexity of the work required and the availability of parts. More extensive restorations or projects requiring rare components may take longer. We provide regular updates throughout the restoration process and will give you an estimated completion date when we assess your device.

Yes, we provide free initial consultations and estimates. You can bring your device to our workshop or send us detailed photos and information about its condition. We will assess the work required and provide a detailed quote before beginning any restoration work. There is no obligation to proceed after receiving the estimate.

Our restoration services include thorough cleaning, electronic component testing and replacement, alignment and calibration, safety testing, cabinet refinishing when needed, and comprehensive testing to ensure optimal performance. We also provide photographic documentation of the restoration process and a detailed report of all work performed.

Yes, all our restoration work is backed by a comprehensive warranty covering parts and labor. The warranty period varies depending on the type of restoration performed, but typically ranges from 6 to 12 months. We stand behind the quality of our work and will address any issues that arise during the warranty period at no additional cost.

We use original parts whenever possible to maintain authenticity and value. However, some components like capacitors and resistors need to be replaced with modern equivalents for safety and reliability. We always use period-correct components that match the original specifications and appearance. For visible parts, we prioritize authenticity to preserve the historical character of your device.

Yes, safety is our top priority in every restoration. We replace aging components that could pose safety risks, test all electrical systems thoroughly, and ensure proper grounding and insulation. Where necessary, we incorporate modern safety improvements while maintaining the original appearance and functionality. All restored devices undergo comprehensive safety testing before being returned to you.

Yes, we regularly restore devices that are completely non-functional. In many cases, vintage electronics that don't turn on simply need capacitor replacement, power supply repair, or cleaning of switches and contacts. We will assess your device and let you know if restoration is feasible and cost-effective. Even severely damaged devices can often be successfully restored.

Yes, cabinet restoration is an important part of our service. We offer wood cabinet refinishing, veneer repair, metal chassis restoration, dial glass cleaning and replacement, and knob restoration or replacement. We use traditional techniques and period-correct finishes to restore the cabinet to its original beauty while preserving its historical character.

We have extensive resources for sourcing vintage electronic components, including specialized suppliers, salvage sources, and a large inventory of parts. In rare cases where original parts are unavailable, we can often fabricate replacements or modify modern components to work. We will always discuss options with you before proceeding with any non-original solutions.

Restoration costs vary depending on the type of device, its condition, and the extent of work required. Basic restorations start from $250, complete restorations from $550, and premium restorations from $950. We provide detailed written estimates before beginning any work, so you know exactly what to expect. There are no hidden fees or surprise charges.

We accept various payment methods including cash, bank transfer, credit cards, and debit cards. Payment is typically due upon completion of the restoration work. For larger projects, we may request a deposit before beginning work. We will discuss payment terms when providing your estimate.

Yes, we offer pickup and delivery services for customers in the Brisbane area for an additional fee. For customers outside Brisbane, we can arrange secure shipping with specialized packaging to protect your valuable vintage electronics during transport. Contact us to discuss logistics and costs for your specific location.